Privacy Policy

Effective Date: 1 January 2026  |  Entity: LUMINAR HOSPITALITY AUSTRALIA PTY LTD (ABN 51 629 291 290)

1. Commitment to Privacy Protection

LUMINAR HOSPITALITY AUSTRALIA PTY LTD (Operating as Luminar Cocina Mexicana, "we", "us", or "our") is dedicated to safeguarding the personal privacy of our patrons, diners, and website visitors. We manage personal information in strict accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

In operating our dining room, table reservation system, and hospitality services, we may collect the following information:

• Full name, contact phone numbers, and email address;
• Dining reservation dates, times, guest counts, and seating preferences;
• Dietary requirements, food allergies, and special culinary requests;
• Billing and transaction records relating to dining deposits or event bookings;
• Feedback and correspondence submitted through our website or host desk.

3. Use and Purpose of Information

We collect and utilize your personal information solely for legitimate commercial hospitality purposes, including:

• Confirming, managing, and reminding guests of table bookings via SMS or email;
• Preparing culinary courses tailored to your notified dietary and allergy preferences;
• Processing table reservation deposits and issuing tax invoices;
• Responding to customer inquiries, private event bookings, and feedback;
• Complying with statutory Victorian health, safety, and taxation requirements.

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal information. Disclosure is restricted strictly to authorized service providers who assist our operations under binding confidentiality agreements, including secure table reservation software platforms, SMS notification providers, and banking payment gateways.

5. Data Security & Retention

All digital records are secured using industry-standard SSL encryption and firewall-protected databases. Physical dining sheets are shredded following service. We retain booking information only for as long as required to fulfill dining services and satisfy statutory taxation obligations.

6. Access, Corrections & Contact

Under the APPs, you have the right to request access to or correction of personal information held in our records. To submit a privacy inquiry or request, please contact our Privacy Officer:

Privacy Officer
LUMINAR HOSPITALITY AUSTRALIA PTY LTD
142 Gertrude Street, Fitzroy VIC 3065, Melbourne, Australia
Phone: 1300 586 462  |  Host Desk: +61 3 9419 8274
Email: contact@luminarmezcal.com